FAQ

That is ok! We learn by doing! Adults and little ones learn alongside one another! You can assist your little one(s) with the words that you do remember; you may be happily surprised when your verbal children help you! Your child(ren) will see you participating and doing your best. We make mistakes; we try again. This is modeling good learning habits for our children, and isn't that a great way to help one's child?

The journey of 1000 miles begins with the first step. Taking a class together with your child is a fun step towards fluency. Language learning is a journey. We are thrilled to walk and dance together for part of the journey with you! AND your child will need more than one hour a week to become bilingual. If one hour a week was sufficient to learn a language, wouldn't many of us know multiple languages?

No problem! You can schedule a make-up class! You can join in another class, on another day/at another location if you wish, space permitting. Please email your teacher to let her know you will miss a class. Include your name, your child(ren's) name(s), your regular class time/day/ location, your phone #, and which class time/day/location you would like to attend to make up the class. We encourage you to make up any missed classes sooner rather than later. *****PLEASE STAY HOME IF YOU OR YOUR CHILD IS FEELING UNWELL. ***** Older siblings who are not healthy enough to go to school, are also not healthy enough to come to Bilingual Bébé's classes. Anyone who is visibly or audibly sick, (coughing, sneezing, running nose) will be asked to leave. No make up classes for classes partially attended.

If you would like to bring another adult as your guest, please communicate with your teacher 24 hours prior to your class. In general, we can accommodate two adults for every paid child. If you would like to bring a little friend, (a child age 10 or under) please plan to bring them on "Bring a Friend Day!" Ask your teacher for more details. If you want to bring an older sibling, please communicate with your teacher 24 hours prior to your class. Each brother/sister is welcome to join in one class per term for FREE! If an older sibling is not at school due to feeling unwell, they are not well enough to join a class with Bilingual Bébés.

Some children are naturally more timid than others, and that is ok! Even if a child is not singing out loud, they are listening and taking things in. Comfort precedes communication, so after several classes, more timid kids may be more inclined to participate. Children who are shy tend to be very observant; they are learning at their own pace and in their own way. As a mother of shy children, some incredibly shy, I gently encourage children to participate, as they feel ready. If a child is happy sitting on their father's lap for the whole class, that is ok!

Children do not have to sit still in these classes! These are classes designed for young children, after all! Most of the songs/activities include movement. It is fine for little ones to wander about the room, as long as they are not intruding into the personal space of others. Some of the locations are hosted in churches or dance studios. We do ask parents to control their children and stay out of areas that we have been asked to respect, eg stay off & avoid touching the alter/stage/mirrors. If a child is noisy to the point that they are disrupting the class, we ask that parents take their child to the side and help them to settle down. If you have a baby under one year, and an older child who is quite active, we ask that you join a class for older kids. This is a safety concern for babies just becoming mobile, and a comfort for first-time mothers.

All teachers have a minimum of conversational level French. Teachers are chosen not only for their certifications and depth of knowledge in French, but also for their passion and enthusiasm! In our classes with young children, the ability to communicate one's knowledge is more important than the vastness of one's knowledge.

There are no refunds after the first class of the term. If you wish to cancel before classes commence, the request must be made in writing. There is a 35$ fee which will be applied to one's account before the remainder of the paid fees are returned. If you wish to preview a class before registering, we are happy to send you the link so you can see what class looks like! Just send us an email! If classes are cancelled due to changing government restrictions, inclement weather, or events beyond our control, we will attempt alternatives such as make-up classes at other locations, outdoor classes, or classes will be held online. If the government demands masks/vaccine passports/lockdowns or any other measures which may effect the classes of Bilingual Bébés, no refunds will be given.

If you or your child(ren) have ANY signs of feeling unwell, please stay at home. We are happy to offer you a make-up class once you-your child(ren) are feeling well again. Older siblings who are not healthy enough to go to school are also not healthy enough to come to Bilingual Bébés classes. Anyone who is visibly or audibly sick, (coughing, sneezing, running nose,) will be asked to leave. There are no make-up classes for classes missed because one was asked to leave. We suggest everyone use common sense and encourage healthy habits: Get adequate sleep and exercise, minimize junk food and eat your veggies! While we can't feed your children their veggies, we can help them keep active! :)

We will let you know ASAP by email! You may schedule a make-up class! You may choose from a different location, day of the week, or time of day at your current location! We encourage you to schedule make-up classes promptly. Just email us and let us know your name, child(ren)'s names, and the class you would like to join, with details of the date/location/time. There may be a substitute teacher in cases of illness, in which case the class would not be cancelled. In addition, there is an "open" week at the end of each term which is reserved for extra make-up classes FOR WHEN THE TEACHER HAS NEEDED TO CANCEL A CLASS. This is for your convenience! This last "open" week will only be held if the teacher has cancelled a class. Therefore, do not plan on using this week for classes that you have missed due to your own circumstances. If the Waterloo Region School Board has closed their schools due to the weather, our classes will also be closed.

The maximum for enrolled children is capped at 12. However, sometimes there may be additional children and adults. For example, if an older sibling comes to check out the language adventure, or families are scheduling a make-up class, or a baby is brought to a Tots class with their older sibling. If the minimum number of enrolled children is not reached, then classes may be adjusted or cancelled. Families will be given the option to switch classes so there is a sufficient number of students per class, or their money will be refunded.